Frequently Asked Questions

Everything you need to know about your BURKER experience.

How long does shipping take?

Orders are typically processed within 24 hours. Domestic delivery takes 2-4 business days, while international shipping ranges from 5-10 business days depending on your location.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging. Simply visit our returns portal to start your request and receive a prepaid shipping label.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Klarna for buy-now-pay-later convenience.

How do I care for my BURKER accessories?

To maintain the longevity of your fashion pieces, we recommend avoiding direct contact with water, perfumes, and harsh chemicals. Store them in the provided microfiber pouch when not in use.

Are your products covered by a warranty?

Yes, all BURKER products come with a 1-year limited warranty covering manufacturing defects. Please contact our support team with your order number and a photo of the issue.

Can I track my order once it has shipped?

Absolutely. Once your order leaves our warehouse, you will receive an automated email containing your tracking number and a link to follow its progress in real-time.